United States Postal Service (USPS) Phishing Email Campaign
National Penn is aware of public reports of an active phishing attack via email messages claiming to be from the United States Postal Service (USPS). These messages may contain the subject lines "USPS Failed Delivery”, “Problem with the delivery of parcel”, “Not possible to make delivery”, or “Invalid address”. The messages ask users to click on a link to print a shipping label and bring it to a nearest post office, in order to receive a missed delivery package or parcel. The links point to a malicious website which distributes malware onto your computer.
These are very similar phishing email messages which we have seen falsely claiming to be from Federal Express, DHL, United Parcel Services (UPS) and now the United States Postal Service. Please be on alert!
Anyone receiving one of these potentially malicious emails should delete the email without clicking any of the links or downloading file attachments.
Sample screenshot below of USPS phishing attempt.
Please remember to use best security practices when reviewing email. Do not open unsolicited emails which contain file attachments, embedded links or URL addresses to Web sites, as they may contain viruses or malware.
We encourage you to take the following preventative measures to help mitigate the security risks:
- Do not follow unsolicited links and do not open unsolicited email messages.
- Use caution when opening email attachments.
- Use caution when visiting untrusted websites.
If you believe you are the victim of a fraud or scam, contact National Penn Customer Service at 1.800.822.3321.