WhatsApp Messaging Phishing Email Campaign
National Penn is aware of public reports of an active phishing attack via email messages claiming to be from WhatsApp Messaging Service. These messages may contain the subject lines "6 New Voicemail(s)”, "5 New Voicemail(s)”, "4 New Voicemail(s), "3 New Voicemail(s)”, "2 New Voicemail(s)”, "1 New Voicemail(s)” and the sender email addresses may vary, but will show an email address sending “on behalf of WhatsApp Messaging Service”.
The messages indicate that You have a new voicemail!, along with phony details pertaining to the phone call and a “Download” link. The link points to a malicious Web site which distributes malware onto your computer.
Anyone receiving one of these potentially malicious emails should immediately delete the email without clicking any of the links or downloading file attachments.
Sample screenshot below of WhatsApp Messaging phishing attempt.
Please remember to use best security practices when reviewing email. Do not open unsolicited emails which contain file attachments, embedded links or URL addresses to Web sites, as they may contain viruses or malware.
We encourage you to take the following preventative measures to help mitigate the security risks:
- Do not follow unsolicited links and do not open unsolicited email messages.
- Use caution when opening email attachments.
- Use caution when visiting untrusted websites.
If you believe you are the victim of a fraud or scam, contact National Penn Customer Service at 1.800.822.3321.