Federal Express and DHL Phishing Email Campaigns
National Penn Bank is aware of public reports of an active phishing attack via email messages claiming to be from Federal Express and DHL. These messages may contain the subject lines "Problem with mail delivery”, “Shipping Service”, “Order Shipped” or “Order Detail”. The messages ask users to click on a link to print a mailing label in order to receive a missed delivery package or parcel. The links point to a malicious website which distributes malware onto your computer.
Anyone receiving one of these potentially malicious emails should immediately delete the email without clicking any of the links or downloading file attachments.
Sample screenshot below of Federal Express phishing attempt.
Sample screenshot below of DHL phishing attempt.
Please remember to use best security practices when reviewing email. Do not open unsolicited emails which contain file attachments, embedded links or URL addresses to Web sites, as they may contain viruses or malware.
We encourage you to take the following preventative measures to help mitigate the security risks:
- Do not follow unsolicited links and do not open unsolicited email messages.
- Use caution when opening email attachments.
- Use caution when visiting untrusted websites.
If you believe you are the victim of a fraud or scam, contact National Penn Customer Service at 1.800.822.3321.